Wendy Chisholm

Stairs make the building inaccessible, not the wheelchair. Co-author of Universal Design for Web Applications. Strategist for Microsoft. @wendyabc at twitter.

Archive for the ‘answers’ tag

"the float"

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At lunch last Friday, I learned about “the float.” Today, I found this article, What PayPal does with your money that says, “The money-transfer service earns interest on funds in its custody” and describes how other folks are kind of miffed at paypal. Cool. I’m not alone.

Actually, now that it’s been explained to me, I’m not miffed anymore. Now, I’m just puzzled. Why couldn’t the customer service folks tell me about the float?

service rep: “Listen, chick, you get this service for free. In order keep it free, we need to accrue some interest. You signed an agreement that said your money could be combined with others and blah blah blah.”

Done and done.

Written by wendy

April 14th, 2008 at 10:13 pm

Posted in Uncategorized

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